We are open, back at work and shipping
From May 14th New Zealand has moved to 'Alert Level 2' and we are all back at at work designing, crafting and shipping orders under physical distancing and safety rules.
All purchases will be processed in the order received so it is important to place your order as soon as possible to maintain your place in our workshop queue if you have a time-critical event such as a wedding, anniversary, birthday etc.
We also have a number of payment options at checkout, including Sezzle, and Laybuy if you want to place your order now and pay for it in instalments so you are ready for an important future date.
Please don't email us for individual order updates
To help us concentrate on crafting and shipping can we ask that you please don't ask us about your order status unless it is an emergency - tracking details will be sent by email as soon as your package is shipped we promise.
For our Local and Custom Design Customers
Our doors are open to the public. We can welcome one customer at a time in our showroom and you can also book private appointments in our Design Space - just give us a call +64 3 5480640
And of course we can continue to work with you via email, phone, Zoom, Skype or Messenger, whatever suits you best, just let us know.
Until we see you again, be kind to each other, and be safe.
The Jens Hansen team.