Any order whose total value (including NZ GST if applicable) exceeds US$200- or equivalent qualifies for Free Shipping (using either standard Courier in NZ or Fedex International Priority outside of New Zealand) which will be automatically applied during the Checkout process.
So you can have confidence that your order will be trackable, insured and delivered in the shortest possible time.
We can normally ship to almost all countries in the world. *Currently we are unable to ship to India, Greece & Russia due to their government's rules or excessive duties on jewellery.
The map shows the destination of the last 20 website orders we have sent.
Yes - we could offer cheap international airmail shipping with the postal service but how would you feel if you found out your package was uninsured and untrackable?! It is just not worth it to save a few dollars.
Once your item has been crafted and is ready for shipping the typical transit times are as follows:
|New Zealand||US$7-||CourierPost typically overnight for delivery next working day. (Rural addresses may take a day longer.)|
|Australia||US$15-||Typically takes 3-5 working days.|
|Rest of the World||US$29-||Typically takes 5-7 days working days. Available to almost all countries*, but cannot be a PO Box address.|
Our licensed The One Ring and The Chain of Frodo Baggins normally ship within 2-3 days of your order. Most of our other jewellery including the Replica Ring, Elvish Love Rings, The Fellowship Circle and The Nelson Ring are made to order with a lead time of about 1-2 weeks. Laser & Custom engraving options may add another 1-2 weeks of lead time to an order.
All our shipment methods are tracked until destination and a signature is requested on delivery. We don't risk shipping with untraceable services.
For any other enquiry, please contact us directly.
If for some reason you are not completely satisfied then we would gladly refund the price of your purchase – less our shipping and handling costs – as soon as you have safely returned the item to us. Notification of return needs to be completed within 14 days of receiving the goods. To guarantee safe return we would strongly recommend using an insured courier service such as DHL, Fedex etc.
Engraved, Special or Custom Orders are final and cannot be exchanged or returned except for sizing & minor modifications, which will be chargeable, if these are in fact possible for the item in question.
Once work has commenced on a Special or Custom Order it cannot be cancelled. All other orders may be cancelled if we receive your notification before the goods are shipped.