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Order Status

Using the form below, simply enter the order number you were provided when you completed checkout (it is also in your order confirmation email) and the e-mail address you used to place your order. We will fetch and display your order and status along with any special notes that may have been added.  Look at the Status field in the top right hand corner of the order details.  

If it says:

Processing - then we are still making and packaging your order.  

Closed  - then you should shortly receive an email with tracking details - this can take at least 24 hours and possibly 2-3 days if on the weekend. 

Cancelled - then your order was cancelled at your our our request and will be refunded as applicable. 

 

*Jens Hansen – Gold & Silversmith is the designer and maker of The Movie Ring (the rings made for the Lord of the Rings and The Hobbit movie trilogies), the ONE Ring(s) (made exclusively for Weta Workshop under their license from Warner Bros.) and The Jens Hansen Replica Ring (the replica rings available from Jens Hansen – Gold & Silversmith). Jens Hansen is not otherwise authorised, endorsed, affiliated or otherwise associated with Tolkein Enterprises, The Saul Zaentz Company (owner of the trade marks LORD OF THE RINGS, THE HOBBIT and THE ONE RING), New Line Productions or Warner Bros.

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